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FAQs
Frequently Asked Questions
How do I create a refill request?
Go to this page “Refill my Prescription”
How do I place an over the counter order?
Select a product on our Shop page here
How do I refill a prescription?
Go to this page “Refill my Prescription”
How do I get my order delivered?
Add your delivery request on the order page
Returns on Prescriptions
There are NO returns on prescriptions, please verify that your prescription request is accurate before submitting payment
Return on Over the Counter products
Unfortunately, due to the nature of the products we sell, we can not accept returns on any item.
Which forms of payment are accepted
Debit, Credit, Cash and Kanoo payments
Who do I contact for further assistance
Please email [email protected]